Shipping policy

At Safe Beauty, we aim to process and deliver your orders as efficiently as possible while ensuring that your products reach you in appropriate condition.

Order Processing

Orders are generally processed within [3–5] business days after confirmation. Orders may take longer during public holidays, promotional campaigns, product launches, high-volume sales periods, or unforeseen operational circumstances.

Delivery Areas

Safe Beauty currently delivers within Pakistan. Delivery availability may vary depending on the courier network and the customer's location.

Estimated Delivery Time

Major cities: [3-5] business days
Other cities/areas: [3–7] business days
Remote areas: [Additional timeframe, if applicable]

These are estimates rather than guaranteed delivery dates. Delivery may take longer due to weather, public holidays, courier disruptions, security restrictions, incorrect addresses, or circumstances outside Safe Beauty's reasonable control.

Shipping Charges

Applicable shipping charges will be displayed or communicated to the customer before order confirmation. Safe Beauty may offer free shipping during selected promotions or for orders meeting a specified minimum value.

Cash on Delivery

Where Cash on Delivery is available, customers may pay the applicable order amount to the courier upon delivery. Repeated refusal of Cash on Delivery orders may result in Safe Beauty restricting Cash on Delivery availability for future orders.

Accurate Delivery Information

Customers are responsible for providing accurate full name, phone number, house/office number, street/area, city, and other information necessary for successful delivery. Safe Beauty is not responsible for delivery failure or delay caused by incorrect or incomplete information provided by the customer.

Failed Delivery Attempts

If a courier attempts delivery and is unable to deliver the parcel because the customer is unavailable, unreachable, refuses the parcel, or provides incorrect information, the courier may return the parcel to Safe Beauty. If the customer requests re-dispatch, additional delivery charges may apply.

Damaged Parcels

If a parcel appears significantly damaged, customers should document the condition and contact Safe Beauty as soon as possible. For damaged products, Safe Beauty may request photographs or videos of the parcel, shipping label, packaging, and product.

Lost or Delayed Shipments

If your order has not arrived within the expected delivery period, contact Safe Beauty with your order number. We will make reasonable efforts to communicate with the relevant courier and assist in locating the shipment.

International Shipping

International shipping is currently [Not Available]. If Safe Beauty introduces international shipping, separate delivery charges, customs requirements, duties, taxes, and delivery conditions may apply.